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Please be sure to fill out the required information.

Thank you for your input. 

Access One Consumer Health shall acknowledge your complaint in writing within 5 business days and shall investigate the complaint and provide you with the results of its investigation not later than the 30th day after we receive the complaint.  When submitting your complaint or inquiry, please include the following:
  • Your name, address and telephone number
  • Your membership number and Program Name
  • The details surrounding the reason for the inquiry or complaint
  • Effort you have made to resolve the matter
  • Any responses other parties have made in response to your complaint
  • How would you like to see that matter resolved
 If you are dissatisfied with the result, you may contact your state insurance department.